Who we are
Clinical Radiography Academy provides educational radiography content, resources and coaching services.
Website: clinicalradacademy.co.uk
For privacy-related questions, you can contact: info@clinicalradacademy.co.uk
What Personal Data We Collect
We may collect personal information when you:
- join the Clinical Radiography Academy mailing list;
- request the free 30-question radiography interview PDF;
- register your interest in radiography coaching;
- contact us directly;
- book or enquire about a service.
Depending on how you interact with us, this may include your:
- name;
- email address;
- radiography study or career stage;
- areas you would like help with;
- availability for coaching;
- information you voluntarily provide in enquiry or coaching forms.
We do not intentionally collect sensitive medical information through these forms.
How We Use Your Information
We may use your personal information to:
- send you the free radiography interview PDF you requested;
- send radiography revision resources, educational updates and new-video notifications;
- send occasional information about Clinical Radiography Academy services and products where you have agreed to receive these communications;
- respond to questions and enquiries;
- assess interest in radiography coaching;
- contact you about coaching availability or services you have expressed an interest in;
- administer and improve our webiste and services.
Mailing List and Marketing Emails
Our mailing list is managed using MailerLite.
When you sign up for the free PDF or mailing list, your information is submitted to MailerLite and used to send the resource and subsequent emails from Clinical Radiography Academy.
You can unsubscribe at any time using the unsubscribe link included in our emails.
Where we rely on consent for email marketing, you may withdraw that consent at any time. UK electronic-marketing rules normally require a clear, informed positive choice to receive marketing emails, and every marketing email should provide an easy way to unsubscribe.
Radiography Coaching Interest Forms
If you complete the Radiography Coaching Interest Form, we use the information you provide to understand your circumstances, the areas you would like help with and whether the coaching programme may be suitable for you.
Submitting an interest form does not create a contract or require you to purchase a service.
We may contact you using the email address you provide regarding your coaching enquiry.
Your coaching enquiry information will not automatically be used for unrelated marketing unless you have separately agreed to receive those communications.
Our Lawful Bases for Processing
Depending on the situation, we process personal information on one or more of the following bases:
- Consent – for example, where you agree to receiving mailing-list or marketing emails.
- Contract or steps before entering into a contract – where you contact us about paid coaching or another service.
- Legitimate interests – where reasonably necessary to operate, secure and improve Clinical Radiography Academy, provided those interests do not override your rights.
Third-party Services
We use third-party services to operate our website and provide our services. These may include:
MailerLite: Used for mailing-list subscriptions, embedded forms, email delivery and email automation.
Hostinger/WordPress: Used to host and operate our website.
Microsoft OneDrive: May be used to store or provide access to downloadable educational resources.
Microsoft Teams: May be used to provide online meetings or coaching sessions.
These companies operate under their own privacy policies and may process information on our behalf.
Where a provider processes personal information outside the UK, appropriate safeguards should be used where required by data-protection law. ICO guidance says privacy notices should tell people about relevant international transfers and the safeguards relied upon.
Cookies and Website Analytics
Our website may use cookies and similar technologies for essential website functions, analytics and embedded services.
Some third-party content or services may also place cookies.
Where cookies are not strictly necessary, consent may be required before they are placed on your device.
Embedded Content and External Websites
Pages on this website may include embedded content or links from services such as YouTube or other websites.
Embedded content may behave in the same way as if you visited the third-party website directly. Those websites may collect information, use cookies or track your interaction according to their own privacy policies.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example:
- mailing-list information may be retained until you unsubscribe;
- coaching enquiries may be retained while your enquiry is active and for a reasonable period afterwards for administration and record-keeping;
- information required for legal, tax or accounting purposes may be retained for the period required by law.
How We Protect Your Information
We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Under UK data-protection law, depending on the circumstances, you may have rights including:
- access to your personal information;
- correction of inaccurate information;
- deletion of your information;
- restriction of processing;
- objection to certain processing;
- withdrawal of consent;
- data portability.
If you wish to exercise any of these rights, contact: info@clinicalradacademy.co.uk.
You also have the right to complain to the Information Comissioner’s Office (ICO) if you are concerned about how your information has been handled.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our services, systems or legal obligations.
The latest version will always be available on this website.