Privacy Policy

Who we are

Clinical Radiography Academy provides educational radiography content, resources, sessions, and personal statement review services.

Website: clinicalradacademy.co.uk

For privacy-related questions, you can contact: info@clinicalradacademy.co.uk

What Personal Data We Collect

We may collect personal information when you:

• join the Clinical Radiography Academy mailing list;
• request the free 30-question radiography interview PDF;
• contact us directly;
• book or enquire about a service.

Depending on how you interact with us, this may include your:

• name;
• email address;
• personal statement;
• areas you would like help with;
• information you voluntarily provide in enquiries or submission forms.

We do not intentionally collect sensitive medical information through these forms.

How We Use Your Information

We may use your personal information to:

• send you the free radiography interview PDF you requested;
• send radiography revision resources, educational updates and new-video notifications;
• send occasional information about Clinical Radiography Academy services and products where you have agreed to receive these communications;
• respond to questions and enquiries;
• book your paid session;
• process your personal statement and make detailed reviews;
• contact you about your service purchase, or your personal statement with feedback;
• administer and improve our website and services.

Mailing List and Marketing Emails

Our mailing list is managed using MailerLite.

When you sign up for the free PDF or mailing list, your information is submitted to MailerLite and used to send the resource and subsequent emails from Clinical Radiography Academy.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Where we rely on consent for email marketing, you may withdraw that consent at any time.

Depending on the situation, we process personal information on one or more of the following bases:

• Consent – for example, where you agree to receive mailing-list or marketing emails.
• Contract or steps before entering into a contract – where you purchase the service, or where we need to process your information to provide the services.
• Legitimate interests – where reasonably necessary to operate, secure and improve Clinical Radiography Academy, provided those interests do not override your rights.

Third-party Services

We use third-party services to operate our website and provide our services. These may include:

MailerLite: Used for mailing-list subscriptions, embedded forms, email delivery and email automation.

Hostinger/WordPress: Used to host and operate our website.

Microsoft OneDrive: May be used to store or provide access to downloadable educational resources.

Stripe/SumUp: Used to securely process payments for services.

Microsoft Teams: Used to deliver educational sessions.

These companies operate under their own privacy policies and may process information on our behalf.

Cookies and Website Analytics

Our website may use cookies and similar technologies for essential website functions, analytics and embedded services.

Some third-party content or services may also place cookies.

Where cookies are not strictly necessary, we will ask for your consent before placing them on your device.

Embedded Content and External Websites

Pages on this website may include embedded content or links from services such as YouTube or other websites.

Embedded content may behave in the same way as if you visited the third-party website directly. Those websites may collect information, use cookies or track your interaction according to their own privacy policies.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example:

• Mailing-list information may be retained until you unsubscribe;
• Service information may be retained while your enquiry or service is active and for a reasonable period afterwards for administration and record-keeping;
• information required for legal, tax or accounting purposes may be retained for the period required by law.

How We Protect Your Information

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Under UK data-protection law, depending on the circumstances, you may have rights including:

• access to your personal information;
• correction of inaccurate information;
• deletion of your information;
• restriction of processing;
• objection to certain processing;
• withdrawal of consent;
• data portability.

If you wish to exercise any of these rights, contact: info@clinicalradacademy.co.uk.

You also have the right to complain to the Information Comissioner’s Office (ICO) if you are concerned about how your information has been handled.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our services, systems or legal obligations.

The latest version will always be available on this website.